Your print(s) will be carefully packaged in a sturdy mailing tube with protective packaging.
Similar packaging is used for unframed originals however more protective padding is added to prevent any bleeding or rubbing of materials.
Framed originals will be professionally packaged to ensure the glass is fully protected for safe transit.
For prints, your package will be ready to ship 1-3 working days after payment.
The postage flat rate includes standard shipping within Australia (2+ business days) and standard shipping for international (8+ business days).
For originals, an express courier service is used with a shipping time of 1-3 business days within Australia and 5-10 days for international transit depending on customs clearance.
RETURNS, EXCHANGES & CANCELLATIONS
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for change of mind at this time – so please choose carefully.
Unless you ‘opt in’ I will only use your contact information, shipping and billing address;
- To communicate with you about your order
- To fulfil your order
- For legal reasons (like paying taxes)
Any original artwork or prints purchased from Bethany Moffat must not be scanned, resold or reproduced in any way according to Australian copyright laws.
The artist may retain a digital copy of commissions for portfolio purposes (not to be sold)
Great care has been taken to ensure that the quality of the reproduction is as high as possible with professional art capture, printing and high quality archival paper.
Colours on your screen may vary slightly to colours of print in real life.
Great care has been taken to deliver the best possible result with only high quality materials.
Please note, however, that original artworks cannot be edited and are hand made, so they each contain their own slight imperfections and unique characteristics.
Again, the colours on your screen may vary slightly to the colours of the original artwork in real life.
Feel free to contact me if you have any questions or issues regarding your order, would like to commission a drawing, find out more information about pricing or if you require any advice on framing or styling your artwork.